Executive insight

Why ERP programmes fail before configuration begins

ERP success depends on operating ownership, process decisions and data discipline before a system is configured.

DSS perspective

ERP readiness

A practical framework for technology and operating leaders.

ERP success depends on operating ownership, process decisions and data discipline before a system is configured.

Technology programmes become dependable when responsibilities, decisions, controls and evidence are explicit. DSS approaches the subject as an operating discipline, not a product purchase.

Four leadership priorities

Define the business outcome

Connect the initiative to a specific operating or risk outcome.

Clarify process ownership

Name accountable owners and decision rights before delivery begins.

Resolve data accountability

Use governed information and transparent quality criteria.

Establish decision governance

Review evidence, exceptions and value throughout the lifecycle.

Turn this perspective into an executable programme.

Discuss with DSS